To help accommodate your scheduling preferences we suggest booking appointments at least a few weeks in advance. You can schedule appointments by calling 847-376-8638. Most appointments can also be scheduled online at https://web2.myaestheticspro.com/booknow/index.cfm?FB6849EBB2514AE781FB5F05D39A51F1
We recognize that everyone’s time is valuable, so we make every effort to maintain the scheduled appointment times. If you arrive more than 15 minutes late for your scheduled appointment you may be asked to reschedule. Should you need to cancel or change the date of your procedure, we require at least 24 HOURS NOTICE as a courtesy to other people seeking our services. Any procedure canceled without 24 hours’ notice will incur a $50.00 CANCELATION FEE (for longer appointments or multiple procedures in one day this fee may be higher). A credit card number may be required to hold your reservation.
We suggest arriving 5-10 minutes prior to your appointment time to allow time to complete paperwork or answer questions about your service you may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if that ever occurs, so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time. If you arrive more than 10 minutes late for your appointment time, your appointment may be either shortened or cancelled if there is not enough time to complete the procedure.
All services must be paid for at time of service. As all services are elective aesthetic services we are unable to bill medical insurance. Prices of products and services are subject to change. Price changes will not affect service packages that are already purchased. We accept Cash and Credit Cards (Visa, MC, Amex, Discover). We also offer Patient Financing Option (Cherry, PatientFi, CareCredit, Klarna)
All products can be returned within 7 days of purchase. Procedures will not be refunded.
As a medical facility using state of the art technology, we may take pictures before treatment and at appropriate intervals throughout your treatments. These photos are important for clinical purposes and to track progress. We reserve the right to use these photos to demonstrate pre and post procedure results. They may be used for our training manuals, presentations, website, social media and advertisements. For your privacy no names will be used and eyes will be blacked out if the client chooses
In order to provide the highest quality service at White Pearl Medical Spa, we collect and store personal information regarding your health as it pertains to the services you receive, your contact information (email, adress, phone), your payment method and your treatment history. Protecting your privacy is important to us. We use an oneline Electronic Medical Records service to securely store your data. This is in compliance with privacy laws. We will not share or sell your information to third parties. Your health and service history information is used to facilitate booking your appointments, recommending appropriate treatments and products, follow up phone calls to ensure your satisfaction, promotional emails pertaining to offers that may be of interest to you and surveys to ensure we are continually improving to best suit your needs. Your financial data is stored securely in our payment software using a globally recognized payment processor. Staff will not have access to this information, as it is stored in an encrypted format. We use before and after pictures for training and promotional purposes on our website and social media. If you wish to have your identity concealed, please speak with a member of the team. The clinical staff may, as a courtesy, inform you of any intention to post your before and after photos online. We appreciate your business and value you and your privacy.